Service introduction

We will provide the support you expect for your machine to keep it running. We provide industry-leading warranties and services that you can trust, so you can always feel at ease when working with Xiangyang Machinery.

Cleaning and Debugging

We will help you confirm the machine model based on the inquiry information. Before delivery, we will clean, spray rust prevention, repaint, and renovate the exterior. Internal inspection and testing, as well as replacement of wearing parts, etc.

Training Service

Professional guidance and training to ensure the normal operation of the equipment. We can send engineers to the customer's site for maintenance work, technical exchanges, discussions and training according to customer requirements.

Installation Service

When you encounter installation adjustment or operation problems, we will provide installation services and also provide online guidance.

Warranty Card

New machines are guaranteed for 12 months. During this period, we provide maintenance technical support and consumable accessories.

Service advantages

With the mission of "making overseas customers feel at ease when buying and using our products", we continuously optimize service processes and improve service efficiency, thus winning the long-term trust and cooperation of many customers.

Stable Supply & Wide Equipment Range

We maintain a stable nationwide sourcing network across China, ensuring long-term supply of various construction machines including cranes, rotary drilling rigs, forklifts, excavators, and loaders. Our inventory covers top brands such as Xcmg, Zoomlion, Sany, Soilmec, Cat, Komatsu, and Toyota—meeting diverse needs of global customers.
Extensive Export Experience & Global Trust

With over 10 years of export experience, we have successfully served clients in more than 50 countries and regions. We are well-versed in international shipping, customs clearance, and certification processes—ensuring fast delivery, secure transactions, and worry-free after-sales support.
Strict Quality Control & Transparent Service

Every machine undergoes thorough inspection and evaluation. We provide authentic photos, and technical specifications. Video inspections and third-party assessments are available—ensuring what you see is what you get, with full confidence in every deal.